After several months of pressure from NYC area groups and individuals, the EDC agreed to have 311 calls dealing with helicopter noise complaints, routed directly to the EDC. Previously, the helicopter noise complaints were being routed by 311 operators to a helicopter industry representative. Despite a perceived victory for opponents of helicopter noise, the shift in routing of 311 calls may have been in vain. As before, it appear that the 311 calls may be again be falling on deaf ears. HFNYC has become aware of multiple instances in which 311 callers referred to the New York City Economic Development Corporation, have been routed to voicemail, with no return phone call received by the 311 caller. One contributor to the HFNYC comment page reported "I have called 311 and they always direct me to the Economic Development Corporation, where I have to leave a message, and where no person seems to feel the need to call back. I have done this several times, to no success." This does not come as a huge surprise, given then contraversial manner that the new contract for the Downtown Heliport was recently awarded to Firstflight, by the EDC. Feel free to share your 311 experience with us, by commenting on this post, contributing to the comments page, or sending an email to administrator@helifreenyc.com. It may also be helpful to share your experience with the EDC via their contact page, by clicking here.
311 calls going into black hole?
After several months of pressure from NYC area groups and individuals, the EDC agreed to have 311 calls dealing with helicopter noise complaints, routed directly to the EDC. Previously, the helicopter noise complaints were being routed by 311 operators to a helicopter industry representative. Despite a perceived victory for opponents of helicopter noise, the shift in routing of 311 calls may have been in vain. As before, it appear that the 311 calls may be again be falling on deaf ears. HFNYC has become aware of multiple instances in which 311 callers referred to the New York City Economic Development Corporation, have been routed to voicemail, with no return phone call received by the 311 caller. One contributor to the HFNYC comment page reported "I have called 311 and they always direct me to the Economic Development Corporation, where I have to leave a message, and where no person seems to feel the need to call back. I have done this several times, to no success." This does not come as a huge surprise, given then contraversial manner that the new contract for the Downtown Heliport was recently awarded to Firstflight, by the EDC. Feel free to share your 311 experience with us, by commenting on this post, contributing to the comments page, or sending an email to administrator@helifreenyc.com. It may also be helpful to share your experience with the EDC via their contact page, by clicking here.
By Turbo On 8.20.2008 At 12:26 PM
Settlement Agreement Signed
The settlement between Air Pegasus and Friends of the Hudson River park was recently signed by a judge. The full text of the settlement can be downloaded here (PDF Format).Labels: 30th Street Heliport, Suit
By Turbo On At 12:10 PM
